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Privacy policy

Data protection declaration

This Privacy Policy is designed to inform you about the processing of personal data in our companies. We hereby comply with our legal obligations, in particular with the Telemedia Act (TMG) and the basic European data protection regulation (EU-GDPR, EU 2016/679), in particular Articles 13 and 14, as well as Article 26, paragraph 2.

Please read this Privacy Policy carefully and make sure you understand it. If you have any further questions or do not understand anything, please contact us.

Protecting your privacy is always a top priority for Smart In Media.

This data protection guideline describes our handling of data that is directly or indirectly related to a natural person (personal data) and the hardware and software used.

We also explain in this document how we use cookies and analysis tools on our entire websites and in our products and services.

Please note that additional information may be added to our privacy policy depending on the product or service concerned.

We comply at all times with the applicable data protection law and this data protection guideline. We only pass on data in the cases that are listed in these regulations.

Which personal data are processed by us?

We process different data when you install or use our products or visit our websites. These may be personal, either directly or indirectly, i.e. including other data sources.

We collect much of this data in pseudonymised or anonymised form. This includes the following information:

Information when you visit our website:

When you visit our website, we may process information about the region from which you access the site, information about your device, its operating system and browser, your usage behavior on our site during the current session and whether you have already visited us. We also use so-called cookies (further information is available here).

Registration information:

An account is required to activate or use some of our products or services. During the setup of your account we collect personal data, for example your name, e-mail address and IP address, possibly supplemented by the telephone number and your address data.

For mobile products, additional information, such as the device used, your provider and the operating system, is added.

Support inquiries:

If you contact us, e.g. to place a support request, we store data on this specific request, such as contact data, data on your hardware and software and log data. In addition, we may ask you to provide us with additional files generated by analysis tools for processing the support case.

Information on use:

When using our products and services, we collect and process personal data at various points. The respective collection and processing of personal data depends on the product used and the associated services or product features. In some cases, you may deliberately submit files to us for verification. Where such personal data are included, they shall be processed in accordance with the provisions of this Directive.

Collection and processing when using the contact form

When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of establishing contact. By sending your message you agree to the processing of the transmitted data. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent.

You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until revocation. Your e-mail address will only be used to process your request. Your data will then be deleted if you have not consented to further processing and use.

Registration of a customer account

When opening a customer account, we collect your personal data to the extent stated there. The purpose of data processing is to improve your efficiency of use and to simplify the use of our products for you. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until revocation. Your account will then be deleted (first it will be blocked and then deleted within a period of 120 days).

Data collection when writing a comment

When commenting on an article or a contribution, we collect your personal data (name, e-mail address, comment text) only to the extent provided by you. The purpose of the processing is to allow comments to be made and to display comments. By sending the comment you agree to the processing of the transmitted data. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until revocation. Your personal data will then be deleted. When your comment is published, only the name you provide will be published.

Collection, processing and use of personal data for orders

When placing an order, we collect and use your personal data only insofar as this is necessary to fulfil and process your order and to process your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to make it available means that no contract can be concluded. The processing is carried out on the basis of Art. 6 (1) b GDPR and is necessary for the fulfilment of a contract with you. Your data will not be passed on to third parties without your express consent. Excluded from this are only our service partners, which we need to process the contractual relationship or service providers we use in the context of order processing. In addition to the recipients named in the respective clauses of this data protection declaration, these are, for example, recipients of the following categories: Shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosters, IT service providers and dropshipping dealers. In all cases we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.

Use of e-mail address for sending newsletters

We will use your e-mail address exclusively for our own advertising purposes for sending out newsletters, irrespective of the execution of the contract, provided that you have expressly agreed to this. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You may revoke your consent at any time without prejudice to the legality of the processing carried out on the basis of the consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.

Use of e-mail address for sending direct mail

We use your e-mail address, which we have received in connection with the sale of goods or services, for the electronic transmission of advertising for our own goods or services, which are similar to those which you have already purchased from us, insofar as you have not objected to this use. The provision of the e-mail address is required for the conclusion of the contract. Failure to make it available means that no contract can be concluded. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR from the legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. The contact details for the exercise of the objection can be found in the imprint. You can also use the link provided for this purpose in the advertising e-mail. There are no other costs for this than the transmission costs according to the basic tariffs.

Passing on the e-mail address to shipping companies for information about the shipping status

We will pass on your e-mail address to the transport company as part of the contract processing, provided that you have expressly agreed to this in the order process. The purpose of the transfer is to inform you by e-mail about the shipping status. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You may revoke your consent at any time by notifying us or the transport company, without prejudice to the legality of the processing carried out on the basis of the consent until revocation.

Use of PayPal

All PayPal transactions are subject to the PayPal Privacy Policy. You can find them at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=en_EN

Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. If a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic character string that enables a unique identification of the browser when the website is called up again. We use cookies to make our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.

We also use cookies on our website for the purpose of enabling an analysis of the surfing behaviour of our page visitors.

The processing is carried out on the basis of § 15 (3) TMG and Art. 6 (1) lit. f GDPR for the legitimate interest in the above-mentioned purposes.

The data collected from you in this way is pseudonymised by technical precautions. An assignment of the data to your person is therefore no longer possible. The data will not be stored together with other personal data of yours.

For reasons arising from your particular situation, you have the right to object at any time to the processing of your personal data based on Art. 6 (1) f GDPR.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can prevent the storage of cookies and the transmission of the data contained therein. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.

Use the links below to find out how you can manage cookies on the most important browsers (including deactivation):

  • Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
  • Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
  • Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
  • Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Use of Google Analytics

We use the web analysis service Google Analytics of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The data processing serves the purpose of analysing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on the website activities and to provide the website operator with further services associated with the use of the website and the Internet. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, Google's IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area will be reduced beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Your data may be transferred to the USA. The European Commission has passed an adequacy resolution for data transfers to the USA. The processing is carried out on the basis of Art. 6 (1) letter f GDPR from the legitimate interest in the demand-oriented and targeted design of the website. For reasons arising from your particular situation, you have the right to object at any time to the processing of your personal data based on Art. 6 (1) f GDPR.

You may refuse the use of cookies by selecting the appropriate technical settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link[https://tools.google.com/dlpage/gaoptout?hl=en]. You can set an opt-out cookie to prevent collection by Google Analytics across devices. Opt-out cookies prevent the future collection of your data when you visit this website. You need to opt-out on all systems and devices in use for this to work comprehensively. If you click here, the opt-out cookie will be set: Disable Google Analytics.

For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.

Use of YouTube

We use the YouTube LLC YouTube video embedding feature on our website. (901 Cherry Ave., San Bruno, CA 94066, USA; "YouTube").

YouTube is a service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").

The function displays videos stored on YouTube in an iFrame on the website. The "Extended data protection mode" option is activated. As a result, YouTube does not store any information about the visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there.

For more information about YouTube and Google's collection and use of the data, your rights in this regard, and ways to protect your privacy, please see YouTube's privacy policy (https://www.youtube.com/t/privacy).

Storage period and deletion periods

We store the personal data only to the extent necessary to fulfil the purpose. The storage period depends on the legal requirements and the duration of the contractual relationship.

Should the data no longer be used, they will be made anonymous and/or deleted in accordance with legal regulations. We may continue to store digital slides on our servers which were previously assigned to your account and which have already been shared with other users, for example, or which are used for internal analysis purposes in order to ensure that our services continue to run smoothly in the future and to use them for deep learning.

Should you request the deletion of your data, please note that although we block your data immediately, it can take up to 180 days due to legal reasons and technical restrictions before we have finally deleted the data from the productive systems.

Please also note that once you have confirmed your deletion request, you will no longer be able to recover your data.

Server logs

You can visit our website without providing any personal information. Each time you access our website, usage data is transmitted through your Internet browser and stored in log data (server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the amount of data transferred and the requesting provider. These data serve exclusively to guarantee the trouble-free operation of our website and to improve our offer. It is not possible to assign this data to a specific person.

Duration of storage

When you register on our websites, your data will be permanently stored until you arrange for your account to be deleted.

Rights of the data subject

If the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: right to information, to correction, to deletion, to restriction of processing, to data transferability.

Furthermore, according to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR and to processing for the purpose of direct advertising.

Contact us on request. You will find the contact details in our imprint.

You can contact our data protection officer directly at: info@smartinmedia.com

Right of appeal to the supervisory authority

According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.

Last update: 01.05.2018

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